Last updated: 10 October 2025

1. Cancellation by Guest

   • If cancellation is made more than 7 days prior to check-in, a full refund will be issued.

   • If cancellation is within 7 days, no refund will be issued.

2. Refund Procedure

   • Refunds will be processed within 7–10 business days to the original payment method.

   • Processing time may vary by bank or payment gateway.

3. No-Show / Early Departure

   • In case of no-show or early checkout, no refunds will be given for unused nights.

4. Exceptional Circumstances

   • In case of natural calamities or emergencies, management may offer credit or refunds at its discretion.